We focused on sequential dermatology outpatients but without a control group to compare our findings. We had to perform this study, in a sense, unblinded (ie, you would expect the study physicians to elicit the patients' fears and expectations). However, even allowing for its unblinded nature, the study physicians were unaware of patients' fears in a third of cases. We do not know if patients' fears and expectations of treatment remain fixed over time. The strengths of this study are that it elicited the wide range of fears and treatment expectations that patients have. The questionnaire is short, easy to fill out, and was completed by more than 90% of patients. Many patients commented favorably on being asked to fill in the answers because they were aware it helped them express what was bothering them.