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RESEARCH LETTER |

A Multivariate Analysis of Dermatology Missed Appointment Predictors

Patrick R. Cronin, MA1,2; Leah DeCoste, BA3,4; Alexa Boer Kimball, MD, MPH5
[+] Author Affiliations
1Practice Improvement Division, Massachusetts General Hospital, Boston
2now with Lab of Computer Science, Massachusetts General Hospital, Boston
3College of the Holy Cross, Worcester, Massachusetts
4now with University of Massachusetts Medical School, Worcester
5Department of Dermatology, Massachusetts General Hospital and Harvard Medical School, Boston
JAMA Dermatol. 2013;149(12):1435-1437. doi:10.1001/jamadermatol.2013.5771.
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Dermatology appointment nonattendance rates range from 17% to 31%,13 and patients who miss appointments without prior notification (no-shows and same-day cancellations) disrupt schedules, decrease access for others, resulting in underutilization of resources and thereby increasing cost, and interrupt continuity of medical care.1,4 Therefore, we set out to determine if easily attainable variables from scheduling data could be used to predict patients likely to miss dermatology appointments.

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Missed Appointment Rate by Wait Days
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